Shipping policy

Last Updated: July 12, 2026

Thank you for shopping with FIT YUX. Every product is made to order, allowing us to create high-quality apparel while reducing waste. Please review our shipping policy below.

Order Processing

All products are custom-made after your order is placed.

  • Processing Time: 2–5 business days

  • Orders are processed Monday through Friday, excluding public holidays.

  • During peak seasons or promotional periods, processing may take slightly longer.

Once your order has been produced, it will be shipped to the address provided during checkout.

Shipping Times

Estimated delivery times vary depending on your location.

Destination Estimated Delivery Time
United States 3–7 business days
Canada 5–10 business days
United Kingdom 3–7 business days
Europe 4–10 business days
Australia & New Zealand 5–12 business days
Asia 5–12 business days
Rest of the World 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery destination

  • Product type

  • Order size

  • Shipping method selected

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after shipment.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may be charged by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Shipping Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Customs inspections

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Carrier delays

  • Natural disasters or other force majeure events

FIT YUX is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the order has already entered production or has been shipped, we may be unable to modify it.

Orders returned because of an incorrect or incomplete address may require additional shipping charges before they can be reshipped.

Lost Packages

If your package appears to be lost in transit, please contact us as soon as possible.

We will work with the shipping carrier and our fulfillment partner to investigate the shipment. If the package is confirmed lost, we will arrange a replacement or refund in accordance with our Refund Policy.

Multiple Shipments

If your order contains multiple products, they may be produced at different facilities and shipped separately.

You may receive more than one tracking number, and items may arrive on different dates.

Contact Us

If you have any questions about shipping or your order, please contact us.

FIT YUX

Email: support@fityux.com